Account Manager - Pittsburgh, PA, State College, PA, Harrisburg, PA
Primary Office Location:
One North Shore Center.
Pittsburgh, Pennsylvania.
15212.
Join our team.
Make a difference - for us and for your future.
Position Title:
Employee Benefits Account ManagerBusiness Unit:
INSAReports to:
Director of Employee BenefitsPosition Overview:
This position is primarily responsible for driving retention by advanced problem solving and building a relationship with clients.
Primary
Responsibilities:
Develops and maintains good working relationships with clients and carriers.
Position assumes face to face meetings with clients including supporting open enrollment.
Delivers good customer service by responding swiftly to queries and concerns from clients.
Properly documents CRM.
Maintains detailed knowledge of carrier targets, rules, and procedures.
Introduces new products and promotes them through regular visits and frequent communication with intermediaries.
Increases profitability of existing product lines by encouraging clients to use added value services wherever possible.
Ensures credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.
Drives the renewal process and account service plans.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.
N.
B.
Corporation's risk management program.
F.
N.
B.
Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.
Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BSMinimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
1Skills Required to Perform the Primary Responsibilities of this Position:
Excellent project management skillsExcellent communication skills, both written and verbalExcellent organizational, analytical and interpersonal skillsExcellent customer service skillsAbility to use a personal computer and job-related softwareMS Word - Basic LevelMS Excel - Intermediate LevelMS PowerPoint - Basic LevelLicensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Life, Accident and Health License required.
Professional insurance designation preferred.
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A Recommended Skills Analytical Communication Customer Service Interpersonal Skills Microsoft Excel Microsoft Power Point Estimated Salary: $20 to $28 per hour based on qualifications.
One North Shore Center.
Pittsburgh, Pennsylvania.
15212.
Join our team.
Make a difference - for us and for your future.
Position Title:
Employee Benefits Account ManagerBusiness Unit:
INSAReports to:
Director of Employee BenefitsPosition Overview:
This position is primarily responsible for driving retention by advanced problem solving and building a relationship with clients.
Primary
Responsibilities:
Develops and maintains good working relationships with clients and carriers.
Position assumes face to face meetings with clients including supporting open enrollment.
Delivers good customer service by responding swiftly to queries and concerns from clients.
Properly documents CRM.
Maintains detailed knowledge of carrier targets, rules, and procedures.
Introduces new products and promotes them through regular visits and frequent communication with intermediaries.
Increases profitability of existing product lines by encouraging clients to use added value services wherever possible.
Ensures credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.
Drives the renewal process and account service plans.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.
N.
B.
Corporation's risk management program.
F.
N.
B.
Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.
Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BSMinimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
1Skills Required to Perform the Primary Responsibilities of this Position:
Excellent project management skillsExcellent communication skills, both written and verbalExcellent organizational, analytical and interpersonal skillsExcellent customer service skillsAbility to use a personal computer and job-related softwareMS Word - Basic LevelMS Excel - Intermediate LevelMS PowerPoint - Basic LevelLicensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Life, Accident and Health License required.
Professional insurance designation preferred.
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A Recommended Skills Analytical Communication Customer Service Interpersonal Skills Microsoft Excel Microsoft Power Point Estimated Salary: $20 to $28 per hour based on qualifications.
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